What are the benefits of using the digital Membership card?

By taking advantage of our touchless, digital Membership card you will have convenient access to your reciprocal admission benefits while visiting other museums, as well as automatic renewal reminders each year and the ability to easily renew your Johnson Museum Membership online.

Members that help us go digital by downloading their card will receive three free months of Membership automatically added to our one-year Membership from the time that you joined or last renewed. *This limited time offer is for digital Membership card users only.

When will I receive my digital Membership card?

Once your Membership is processed, you will receive an email from us with instructions for downloading your new digital card to your mobile phone. Please allow 5-7 business days for online Memberships to be processed.

How do I add the Membership card to my iPhone?

Access the “Your New Membership Card” email from your smartphone and click the "Download Membership Card Here" button, then click "Add to Wallet" and "Add." The card will automatically go to your iPhone’s Apple Wallet. It can be accessed in Wallet at any time. Tap the three-dot icon at the top right of the screen and scroll up to see more about reciprocal benefit programs and other helpful information.

How do I add the Membership card to my Android phone?

Android users need to download Wallet Passes from Google Play. After you have the app, access the “Your New Membership Card” email from your smartphone and click the “Download Membership Card Here” button, and the card will automatically go to your Wallet Passes app, where it can be accessed at any time. Tap the information icon at the bottom right of the screen to see more about reciprocal benefit programs and other helpful information.

My family member is on this Membership account also, how can she/he receive the card?

Navigate to the back of the card (click the small “i” on the front) and use the “Share Pass” button to send the card via email to your secondary Member. For iPhone users, you will find the share icon at the top right of the digital card.

I downloaded my card but I can’t find it.

If you have an iPhone, the card will automatically download to Apple Wallet. Check the app for your new card (scroll through any cards that are already there--it may be hiding!). If you have an Android, you’ll need to download Wallet Passes from the Play Store prior to downloading the card.

How do I use my digital Membership card?

Your digital Membership card contains your Johnson Museum of Art Membership information, including your name, Member level, and expiration date. The back of your card links to online Johnson Museum resources and information about our reciprocal benefit program.

How can I use my digital Membership card to redeem my reciprocal museum benefits?

Present your digital Membership card at any of the participating museums to use your reciprocal admission benefits while visiting those other museums. To learn more about these benefits, a link to the Reciprocal Museum Benefit Programs page is on the back of your digital card.

Will my digital Membership card update when I renew my Membership?

Yes, your digital card will automatically update when your Membership information changes, so you will only need to download your card once!

Need help?

For help with the following or other questions, please call 607-254-4586 or email Jennifer Ryan in our Annual Giving Office:

I am not sure that I received an email with my digital card. Can you send it again?

I have a question about my Membership benefits.

The information on my Membership card is incorrect, or I need to update my email address.

I don’t have a mobile phone and would like to have a physical card mailed to me.

 

Updated 30 October 2020